Betting Rules
These Betting Rules explain the general principles that apply when using betting and gaming services provided through Roostake Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any product-specific rules displayed on the website. By opening an account, placing a bet or using a gaming service, you agree to follow the rules that apply to that activity.
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1. General betting requirements
Roostake Casino is intended for people who are legally permitted to use online gambling services in their location. You must be at least 18 years old, or meet any higher minimum age that applies under the law where you are located. You are responsible for checking that online betting is lawful for you before using the website. Access may not be available for every product, location or type of betting activity.
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You may only use an account registered in your own name. Account information must be accurate, complete and kept up to date. You must not create an account for another person, allow another person to use your account or use another person's payment method without proper authorisation. An account may be subject to identity, age, payment and security checks before or after betting activity takes place.
You are responsible for keeping your login details, device and account access secure. Tell the operator as soon as possible if you believe that your account has been accessed without permission, your details have been compromised or a transaction appears unfamiliar. Activity carried out through an account may be treated as authorised unless there is evidence that the account was misused.
- Do not bet when you are under the influence of alcohol, medication or any other substance that may affect your judgement.
- Do not use betting services for unlawful purposes, fraud, money laundering or the concealment of funds.
- Do not use automated tools, bots, scripts or other methods intended to interfere with the website or gain an unfair advantage.
- Do not attempt to exploit a software fault, pricing error, technical issue or obvious mistake.
- Do not share account access, betting instructions or payment credentials with another person.
- Do not place bets on behalf of another person or permit another person to control your betting account.
Roostake Casino may restrict, suspend or close an account where this is reasonably necessary for security, compliance, responsible gambling, integrity or other legitimate operational reasons. Where appropriate and permitted by law, further information may be requested before an account or transaction can be reviewed. Restrictions may apply to an account, particular products, individual markets or specific transactions.
You are responsible for reading the information displayed on the website before betting. This includes instructions, market descriptions, game rules, stake information, odds, potential returns, applicable restrictions and any notices about a product or event. If you do not understand a rule or display, do not place the bet until you have obtained sufficient information.
2. Placing and confirming bets
Before placing a bet, check the selection, market, stake, odds, potential return and any other information shown on the betting slip or game screen. You are responsible for reviewing the details before confirming. A bet is normally considered placed only after it has been accepted by the system and a confirmation is displayed or recorded in your account.
Adding a selection to a betting slip does not guarantee that the bet will be accepted at the displayed price. Odds, markets, game information, availability and limits may change before acceptance. If the requested bet cannot be accepted as entered, the system may reject it, request confirmation of changed details or offer the applicable available terms.
The stake shown at confirmation is the amount you have chosen to risk on that bet. You should not place a bet unless you understand the stake and the possible outcome. Bets cannot generally be changed after acceptance, although a particular product may provide a clearly identified feature that permits an amendment, cash-out or other action. Any such feature is subject to availability and the rules shown at the time.
Product and market rules
Different products have different rules. Sports and racing markets may depend on the official result, event status, participant information and the applicable market definition. Live betting may be affected by delays between an event and the information displayed online. Casino and other games may use separate rules concerning rounds, wagers, game results, interruptions, features and eligible outcomes. Always read the information shown for the specific product before confirming a bet.
- A single bet is assessed according to the market or game in which it was placed.
- A multiple or combination bet is assessed according to the rules for each included selection and the combination itself.
- A bet placed after a relevant event, outcome or material change may be cancelled or settled under the applicable product rules.
- A bet may be unavailable where a market is suspended, closed, withdrawn or no longer offered.
- The records held in the betting system may be used to verify the time, content and status of a bet.
- The displayed minimum or maximum stake may vary by product, market, account or other applicable condition.
If a bet is displayed incorrectly, is accepted because of a clear technical or pricing error, or is affected by a system problem, it may be reviewed and corrected in line with the applicable Terms and Conditions and product rules. This may include cancelling or voiding an affected bet where permitted. A technical error does not create a right to a return that would not otherwise have been available.
You should retain the confirmation or reference for each bet where one is provided. If a confirmation is not displayed, do not assume that a bet was accepted. Check your account history before attempting to place the same bet again, as repeated attempts may result in more than one accepted bet.
3. Odds, results and settlement
The odds displayed for a bet indicate the price available at the time shown. Odds are not a guarantee that an event will occur or that a particular return will be available after the bet has been accepted. Unless the relevant product rules state otherwise, a bet is settled using the odds and terms confirmed when the bet was accepted.
Results are determined using the official information or settlement source applicable to the market. A result may be updated if the original result is corrected, an official decision changes or reliable information shows that the first settlement was incorrect. The timing and method of settlement can differ between products, events and markets.
Cancellations, postponements and void outcomes
A market or bet may be cancelled, postponed, abandoned, suspended or declared void. The effect of that status depends on the relevant market rules. For example, an individual selection may be void while other selections in a combination continue under the stated rules. A postponement may lead to a bet remaining active, being re-opened or being voided, depending on the product and the time or conditions involved.
Where no valid result can be established, the event does not meet the market conditions or the market has been offered in error, the applicable rules may provide for a void outcome. A void outcome does not necessarily have the same effect as a loss or a win. Check the specific market information for how a stake, selection or combination is treated.
Disputes about results or settlement
If you believe that a bet has been settled incorrectly, review the bet reference, market details, stake, odds, settlement status and any official result information. Raise the issue through the available support or complaints process as soon as reasonably possible, providing enough information for the bet to be identified. The outcome of a review may depend on system records, the published market rules and the relevant official result.
A dispute does not automatically suspend other account rules or create a right to withdraw funds that are subject to verification, review or a legal restriction. Any correction to a settlement will be made in accordance with the applicable rules and the law. Records of account activity, system events and communications may be considered when investigating a disputed bet.
Settlement information shown in your account is provided for reference, but it remains subject to correction where an error, system issue, official result change or other valid reason is identified. If a correction affects your account balance, the relevant adjustment may be applied in accordance with the applicable rules.
4. Fair play and responsible betting
Betting involves risk and you can lose money. It should be treated as entertainment, not as a way to earn income, solve financial problems or recover previous losses. Set a budget before you play and only use money that you can afford to lose. Do not chase losses by increasing your stake or betting for longer than planned.
- Set personal limits for deposits, spending, time and betting activity where those tools are available.
- Take regular breaks and stop when you reach your planned limit.
- Keep gambling separate from essential household, rent, loan and other financial commitments.
- Avoid betting when you feel distressed, angry, tired or unable to make a clear decision.
- Ask for help if betting is affecting your finances, relationships, work, study or wellbeing.
- Use available account restrictions, time-outs or self-exclusion options if you need support to stop or reduce your play.
You must not attempt to manipulate an event, market, game or result, or share confidential information for an improper betting purpose. Suspicious activity, collusion, fraud, match manipulation and other conduct that may affect the integrity of betting may be reviewed and reported where required. Accounts or bets may be restricted while an integrity or security review is carried out.
If you have concerns about your gambling, consider speaking with a suitably qualified support service or health professional in Australia. If gambling is causing immediate financial or personal harm, seek urgent assistance from an appropriate local service. Roostake Casino's responsible gambling information explains the general tools and support options that may be available through the website.
Changes to these rules
Betting products, legal requirements, market conditions and technical systems may change. These rules may therefore be updated from time to time. The version displayed on the website at the time of use will generally apply, subject to any specific transition provisions or legal requirements. You should review the current rules before placing a new bet. If any part of these rules conflicts with mandatory law, the mandatory law will apply to the extent of that conflict.
These general rules are not a complete list of every rule that may apply to a particular bet or game. Product-specific information displayed on the website, the applicable Terms and Conditions and any relevant legal requirements should be read together before you play. By continuing to use the website after a rule update is displayed, you may be treated as having accepted the updated rules to the extent permitted by law.
